ph73 Privacy Policy

ph73 ("we," "us," "our," "the Platform") is an online casino and sports betting platform serving players across the Philippines — including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who uses ph73.net.

This Privacy Policy explains how ph73 collects, uses, stores, shares, and protects your personal information when you access or use our platform. It also describes the rights and choices available to you regarding your personal data.

We handle all personal data in accordance with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Where ph73 acts as a personal information controller, we take that responsibility seriously and have implemented measures appropriate to the sensitivity of the data we process.

ph73 collects only the personal data that is necessary for us to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Registration and Account Data

• Full legal name as it appears on your government-issued identification
• Date of birth (for 21+ age verification purposes)
• Email address and account password (stored in hashed form)
• Mobile number (where provided for account security)
• Preferred language and account preferences

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (Philippine passport, driver's license, SSS UMID, or equivalent)
• Proof of address documentation
• Selfie or live photo for identity matching purposes, where required
• Source of funds documentation, where requested during enhanced due diligence

2.3 Financial and Payment Data

• GCash or PayMaya account reference details (we do not store your full e-wallet credentials)
• Bank account details for BPI, BDO, or Metrobank transactions (account name and number, for withdrawal verification)
• Transaction history — deposits, withdrawals, and bet settlements denominated in Philippine Peso (PHP / ₱)

2.4 Gameplay and Activity Data

• Game sessions played, wagers placed, wins and losses recorded
• Bonuses claimed, wagering progress, and promotion participation history
• Responsible gaming tool usage — deposit limits set, self-exclusion periods, session reminders activated

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Browser type, version, and operating system
• Device identifiers and screen resolution
• Platform access timestamps and session duration logs

2.6 Communications Data

• Live chat transcripts with ph73 customer support
• Email correspondence sent to or received from ph73
• Records of complaints, disputes, and their resolution

ph73 collects personal data through several channels, all of which are disclosed here:

• Directly from you — when you register for a ph73 account, submit KYC documents, make a deposit or withdrawal request, contact customer support, or participate in a promotion.
• Automatically through the platform — when you access ph73.net, our servers and analytics tools automatically log technical data including your IP address, browser information, device identifiers, and navigation behaviour on the platform.
• From third-party payment providers — GCash, PayMaya, BPI, BDO, and Metrobank may pass transaction reference data to ph73 to confirm the status of deposit and withdrawal transactions.
• From identity verification providers — ph73 may use third-party KYC service providers to assist in verifying government-issued identification documents. These providers may process your identification data on our behalf under strict data processing agreements.
• From fraud detection and security services — ph73 may receive risk signals or device fingerprint data from third-party fraud prevention tools to protect the platform and our players from unauthorized access and financial crime.

ph73 processes your personal data for the following purposes:

ph73 processes your personal data under one or more of the following legal bases as recognized under Philippine data protection law and applicable international standards:

• Contractual necessity: Processing is necessary to perform our contract with you — i.e., to provide the ph73 gaming platform, process your financial transactions, and manage your account.
• Legal obligation: Processing is required for ph73 to comply with Philippine law, including anti-money laundering obligations, responsible gaming requirements, and regulatory reporting duties.
• Legitimate interests: Processing is necessary for ph73's legitimate interests in preventing fraud, maintaining platform security, and improving our services — provided these interests are not overridden by your data protection rights.
• Consent: Where we process your data for marketing communications or non-essential cookies, we do so on the basis of your explicit consent, which you may withdraw at any time.

ph73 does not sell your personal data. We share your information only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and card scheme providers receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party providers who assist ph73 in verifying the authenticity of identity documents submitted during account registration or enhanced due diligence reviews.
• Fraud prevention and security services: Providers of device fingerprinting, risk scoring, and transaction monitoring tools used to protect players and the platform.
• Regulatory and law enforcement authorities: ph73 may disclose personal data to the relevant Philippine regulatory authorities, law enforcement agencies, or courts where required or permitted by applicable law.
• Professional advisors: Legal counsel, auditors, and compliance consultants acting under obligations of professional confidentiality, where necessary for ph73's legal or business operations.

All third parties who receive personal data from ph73 are required to handle that data in accordance with applicable data protection law and are contractually prohibited from using your data for purposes beyond those specified in our data processing agreements with them.

ph73 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in line with anti-money laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required for financial compliance and audit purposes.
• Responsible gaming records: Self-exclusion records and responsible gaming tool usage logs are retained for a minimum of the exclusion period plus two (2) years to prevent circumvention of self-exclusion by re-registration.
• Customer support communications: Retained for up to three (3) years from the date of the interaction, or longer where the communication relates to an ongoing dispute or legal proceeding.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period for record-keeping purposes.
• Technical logs and device data: Retained for up to twelve (12) months from collection, unless longer retention is required for security investigation purposes.

When personal data is no longer required for any of the above purposes and no legal retention obligation applies, ph73 will securely delete or anonymise that data.

ph73 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption in transit: All data transmitted between your device and ph73's servers is encrypted using TLS (Transport Layer Security) with current recommended cipher suites.
• Password security: Account passwords are never stored in plain text. They are stored as salted cryptographic hashes using industry-standard algorithms.
• Access controls: Access to personal data within ph73 is restricted on a need-to-know basis. Staff with access to sensitive data undergo background checks and mandatory data protection training.
• Infrastructure security: ph73's platform infrastructure is hosted with reputable providers that maintain ISO 27001-aligned security practices, including physical access controls, redundant systems, and intrusion detection.
• Security audits: ph73 conducts regular internal security reviews and engages third-party security specialists to perform periodic penetration testing of the platform.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, ph73 will notify affected players and the relevant Philippine regulatory authority in accordance with its legal obligations.

ph73 uses cookies and similar tracking technologies (such as web beacons and local storage) on ph73.net. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the site.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options, so you do not need to reconfigure them on each visit.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate ph73.net — which pages are visited most, how long sessions last, and where technical errors occur. This data helps us improve the platform.
• Marketing cookies: Used only where you have given explicit consent, to track whether a ph73 promotional communication led to a visit or registration. ph73 does not use third-party advertising networks that place cookies for cross-site behavioural tracking.

9.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at the domain level. Please note that disabling functional cookies may affect the performance and usability of ph73.net. Instructions for managing cookies in common browsers are available through your browser's help documentation.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules, you have the following rights with respect to your personal data held by ph73:

• Right to be informed: You have the right to know that ph73 is processing your personal data, and the right to receive this Privacy Policy in clear, accessible language.
• Right of access: You may request a copy of the personal data ph73 holds about you, along with information about how it is being used.
• Right to rectification: If any personal data ph73 holds about you is inaccurate or incomplete, you have the right to request correction. You can update basic account information directly through your ph73 account settings, or contact support for KYC-related corrections.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, provided that no overriding legal obligation requires ph73 to retain it. Please note that AML and regulatory retention obligations may prevent full erasure of certain records.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, though ph73 may be entitled to continue processing if there are compelling legitimate grounds.
• Right to withdraw consent: Where ph73 processes your data on the basis of consent (such as for marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact the ph73 data privacy team via live chat or by emailing [email protected]. ph73 will respond to all data rights requests within thirty (30) calendar days. Identity verification may be required before certain requests are processed to protect against unauthorized access to your data.

ph73 is strictly an adult platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

During registration, ph73 requires all applicants to confirm they are aged 21 or older and to provide a date of birth. Age verification checks are conducted as part of the KYC process. If ph73 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all funds will be placed on hold pending investigation, and the data will be deleted as soon as legally permissible.

ph73 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or platform features . When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the ph73 platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects when this Privacy Policy was most recently revised. We encourage you to review this Policy periodically so you remain informed about how ph73 protects your personal data. Your continued use of the ph73 platform after any changes take effect constitutes your acknowledgment of the revised Policy.

If the changes are material and require your fresh consent (for example, if we propose to use your data for a new purpose that was not previously disclosed), we will seek that consent before the new processing begins.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ph73 handles your personal data, you may contact our data privacy team through any of the following channels:

• Email: [email protected] (please include "Privacy Policy" or "Data Request" in the subject line)
• Live Chat: Available 24/7 directly on ph73.net — our support team can escalate data privacy queries to the appropriate team
• Postal address: Serving players across the Philippines — Manila, Cebu, Davao, Quezon City, Makati and beyond

We are committed to resolving all privacy-related inquiries promptly and fairly. If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission of the Philippines (NPC) at www.privacy.gov.ph.